Thursday, February 9, 2012

Lee calls tech support

Lee hasn't called Telstra since I've moved in. It's just too upsetting dealing with people who seem to go out of their way to be unhelpful.

She called because I was out and the internet had gone out again.

8.13-8.41pm the call took. Apparently all she had to do was remove the email address from the modem page - and add it back in again.

How nice the script seems to have changed.

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