Terri rang today to make sure the modem was working correctly.
She's the first person since I spoke to Sarah and the original girl who was horrified by what's been going on. She apologised but not in that robot I really don't care what's going on get off my phone sort of way.
It made me feel a little better. As I pointed out to her though even though we've had no drop outs so far we haven't had everyone online at once here so we couldn't say if the modem is working properly or not.
God, I hate Telstra so much. I can't believe how much my body tenses up when I just think of them.