The Tbox and Thub arrived today. Both were addressed to Kevin, it's almost as if they wanted to celebrate his anniversary coming up soon.
He's been gone almost a year now. God, rest his soul. It's hard enough watching her miss him every day without these kind of reminders. Sends her back so far in the grieving process.
CSR was great. Spoke to another department to get it fixed and promised both an apology letter and it wouldn't never happen again.